Reference

Terms and Conditions for Your aec999 Account

These terms set out what you agree to when you open and use an aec999 account. Access and eligibility depend on your local law and the regions we support — read through so you know exactly where you stand before you start.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredWe update terms when rules changeContact us with any question
aec999 Terms and Conditions for Your aec999 Account
HOW WE HANDLE IT

Account Security and Data Under These Terms

Your account data is held securely and used only for the purposes set out in these terms — running your account, processing your payments, and meeting our compliance checks. We do not share your personal details with third parties outside what our policy requires.

Data Retention We keep your account data for as long as your account is active and for the period required by applicable compliance rules after closure.
Wallet Verification When you link bKash, Nagad, or Rocket to your account, we verify ownership once. Subsequent transactions use that verified record.
Account Security Your account is protected by a login PIN and OTP step on new devices. Never share your OTP with anyone, including our support staff.
Requesting Changes To update personal details or request data deletion, contact support through your dashboard — we process confirmed requests within a reasonable period.
REACH OUR TEAM

How to Contact Us About These Terms

If any part of these terms is unclear, or if you have a question about how a specific rule applies to your account, our support team handles it directly. You can reach us through live chat, email, or your account dashboard — whichever is quickest from your phone.

Team online

Live Chat

Available through your account dashboard for questions about terms, account status, or wallet verification steps.

Email Support

Send detailed questions about account eligibility, transaction holds, or term disputes to our support address on file.

Account Dashboard

Log in and open a support ticket directly — useful for attaching transaction records when you raise a terms-related query.

Terms and Conditions — What You Asked

These are the questions we get most often about how our terms work in practice. If yours is not here, open a chat from your account dashboard.

Account access depends on whether online gaming is permitted in your region under local law. It is your responsibility to confirm eligibility before you register — we do not extend service where it is restricted.

We post updates on this page and notify you through your registered contact. If you continue using your account after the effective date, that counts as acceptance of the revised terms.

Yes. All wallet transactions, including those via bKash, Nagad, and Rocket, fall under these terms. Ownership verification applies to every linked wallet method on your account.

If a deposit or withdrawal triggers our verification check, we hold it until the review is complete. We contact you through your registered details to resolve it as quickly as the process allows.

Log in to your account dashboard and open a support ticket. Include the details of what you want updated or removed. We process confirmed requests within a reasonable period and confirm once done.

Yes. If you do not accept a change to the terms, close your account before the update's effective date and contact support to complete the closure and settle any outstanding balance.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.